Live to Fight Another Day Policy
Department of Self Defense offers a Lifetime warranty on all items sold. Additionally, through our Live to Fight Another Day Policy, we will replace any item purchased through us if lost or damaged while used in a self defense situation. Your safety is more important to us than the cost of a replacement product. It's that simple.
When a product purchased from Department of Self Defense is used in a self defense situation, the weapons may be deployed and left behind providing the Purchaser a window of opportunity to get to safety and call law enforcement. Department of Self Defense will replace the deployed item free of charge, with the same product or a like product, at Department of Self Defense's option, if the Purchaser provides, within one year following the event, the following information to Department of Self Defense:
- A copy of the official police report documenting the incident, the use of the product in self-defense, and the loss of the product;
- Proof of purchase of the product;
- Check or a credit authorization for the shipping and handling fees;
- Purchaser’s name, physical address (no P.O. Boxes allowed), and phone number of where to send the replaced item.
Please contact us at support@departmentofselfdefense.com to file a claim under the Live to Fight Another Day Policy.